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Support

We always strive to provide the best service and support

In order for us to assist you in the best possible way, please have your order number and date of manufacture to hand before contacting our support team. This can be found on the unit’s model plate or the lower right corner of the wiring diagram. Do not hesitate to call us or send an e-mail via the form.

FAQ – Frequently asked questions

Here, you will find compiled information regarding troubleshooting, instructions and communication for control system functions.

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Transport & Delivery

DU / Documentation

Brochures and technical documentation for all our products.

Order unique Operation and MaintenanceOther documentation

IV Produkt Cloud

Control your units remotely via the internet.

Learn more about CloudControl System support

Videos

Instructional videos and product presentations.

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